Sullivan Design

What Is the Difference Between Drafting & Architecture?

Drafting and architecture are both essential parts of building design and construction, but they are definitely not one and the same. These two equally necessary parts of the process are usually done by different people and the two jobs, although they cross paths regularly, involve many different skills and ...

LibGuides: Graphic Design: Online Resources

Use this guide to find resources from the library and the web for your Graphic Design classes

Do Architects Draw Too Much?

Do architects draw too much? The amount of documentation that is going into our residential sets grows with every project, and I think it's a problem.

Greenstar Home Services Debunks Common Myths To Green It Up!

Lake Forest, CA May 7, 2014 - Greenstar Home Services, a leader in environmentally conscious plumbing, HVAC maintenance, and whole home water filtration in Orange County and Las Vegas, is taking the opportunity to enlighten customers and potential customers alike by debunking some popular myths about air conditioners and leaking water. Utilizing this knowledge can help save you time and money. Many people buy into the MYTH that having an oversized air conditioner will be able to cool yo...

4 Reasons to Start Using Managed IT Services as a Small Business

I met with dozens of new prospects every month, and most of them are small and medium-sized businesses. One of the most frequent excuses I hear from business owners is that they’re too small to inv…

What Does It Take to Work at an IT Help Desk?

Sears Home Services Techs Can Now Livestream Majap Repairs For Added Support

Sears Home Services technicians who run into a jam while repairing appliances will now have a new tool in their toolbox: a smartphone app that livestreams video

Are Managed Services for Your Business?

Management consultancy services are used when a business is in need of a new direction or boost to improve the performance of the business and to overall increase the bottom line. They do this by ana…

3 Reasons It’s Time To Outsource IT Support To A Managed Services Provider

Supporting your IT in-house can be expensive, aggravating, and time-consuming. It’s challenging and costly for small businesses to maintain an IT department and stay current with the latest technol…

Don’t Forget to Schedule Commercial Maintenance Services

We know how much work goes into owning and operating one's own business. Busy as you may be, though, you really cannot afford to let certain things slip through the cracks.

What are the business benefits of adopting new IT?

Keeping up with changes in business technology can be difficult for small- and mid-sized businesses like yours. However, upgrading your company’s technology is something you can’t afford to put off or ignore completely — not if you want to stay relevant and competitive. Here’s what you’ll miss out on if you don’t adopt new tech. …

Using An Answering Service To Help Create A Great Customer Experience

Customer experience is everything these days. In fact, 68 percent of customers say they would spend more money with a company that provided excellent service, according to the 2014 American Express…

5 Ways Home Services Pros Can Generate Business in Slow Months

Learn how your home service business can generate business in slower months by offering emergency services, working on marketing strategy and more.

Why MSP Support Beats a Break-Fix Approach

Computers break at challenging times. Always. And there’s no worse time than the holiday season. Your employees want to spend time with family and friends, relaxing and reminiscing. They do not want to wait around for a fix or to find a replacement. That’s one reason a managed service provider (MSP) is a good choice year-round.

Top 5 Questions You Should Ask Your Managed Service Provider

Your managed services provider (MSP) should be your partner in all things related to employment, staffing, hiring and management. So, what kinds of questions should you be asking to ensure you’re getting the service you need in your business? Here are the top five questions you should be asking!

Outsourcing After-Hours Call Center Support Services!

Are your after-hour customer calls answered by a voicemail systemDo urgent support emails, received after-hours, sleep in your mailbox overnight?Have you thought that your customers might come back calling after the business hours as well?If you still haven’t thought about this question, then is high time you do. Let us tell you why?– 82 percent of customers are willing to abandon a brand owing to bad or no customer service.– Microsoft’s 2018 global customer report mentions that 97…